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    Support & Service

    Autoroad Full Service Plan:Optimize your production quality and efficiency

    In addition to training your team to optimize quality and productivity, Autoroad provides you with a dedicated team of engineers to ensure permanent, optimal performance of the Autoroad products and applications installed on your production line.

    Most of Autoroad's products are high-tech products that have high requirements in high-end equipment manufacturing processes. In order to achieve this goal, it is recommended that you use Autoroad original accessories throughout the entire service life of the equipment. If you have any questions, please contact Autoroad's after-sales department for maintenance.

    Our global service network is closely connected to you, not only in terms of language, but also provides personalized support throughout the entire business process, providing you with all the necessary maintenance and resources you may need.

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    • Preventive Maintenance

      Preventive Maintenance

      Regular maintenance can maximize production efficiency and reduce the possibility of equipment downtime, while maintaining the initial excellent performance of the equipment for a long time. Maintaining the equipment between production intervals can effectively reduce the risk of downtime due to component wear, aging, contamination, etc., and increase the service life of the equipment.
    • Annual Calibration Of Measuring Equipment

      Annual Calibration Of Measuring Equipment

      Regular calibration work is essential to ensure the accuracy of special measuring equipment and the stability of measurement results. The longer the measuring equipment is used, the more likely the measurement results will be unstable or even exceed normal measurement values.
    • User Training

      User Training

      As production technology changes rapidly, companies need more professional people to keep pace with the times. Proper training of employees, in addition to improving productivity and employee motivation, can also make them aware of equipment improvements and innovations.
    • Process Parameter Diagnosis Optimization and Equipment Upgrade

      Process Parameter Diagnosis Optimization and Equipment Upgrade

      The Autoroad service team can also help companies diagnose and improve current production processes and procedures, especially online and offline monitoring applications.

    Signing of maintenance service agreements

    Advantages of signing a maintenance service agreement:

    ---Discounted prices for scheduled services

    ---Tailor-made maintenance service plan

    ---Spare parts procurement planning and annual maintenance budget consultation

    ---Training program


     Inspection: After each Autoroad device is inspected, a service report will be generated to determine the device status from aspects such as safety and accuracy.

     Confirm: possible problems and corresponding preventive and corrective measures

     Communication: During on-site service, discuss with customers, answer questions, and arrange appropriate training courses

     Assistance: software backup management, etc.

     Monitoring: Continuously monitor the status of equipment and provide necessary upgrades and other services

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